To Enroll for Online Banking please read the following Online Privacy Statement/Terms and Conditions and click “I Accept” at the bottom of the page.
Online Privacy Statement
At Morgantown Bank and Trust, the basis of each customer relationship is trust. You have chosen to do business with Morgantown Bank and Trust, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals.
Collection and Use of Personal Information
We collect nonpublic personal information about you, such as name, address, telephone number and Social Security number from the following sources:
- Information we receive from you on applications or other forms;
- Information about your transactions with us or others and
- Information we receive from a consumer reporting agency.
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. Some instances that we are permitted or required to disclose nonpublic personal information are: sending information returns to the Internal Revenue Service, responding to subpoenas and providing information to consumer reporting agencies (i.e. credit bureaus).
Morgantown Bank and Trust’s web server may employ the use of “cookies” to collect statistical information (such as your browser’s domain name and your IP address), and to track your activity on our website. A “cookie” is a file that is transferred from our website to your computer’s hard drive. Please note that a cookie does not retrieve any data from your hard drive, nor does it carry viruses to capture your email address. Your browser may give you the choice to disable cookies. However, if you choose to do so, you may not be able to take advantage of all functions within our website.
Confidentiality and Security of Nonpublic Personal Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
E-mails
Emails should be sent to us using the address listed under “Contact Us” on our website. Neither your inquiry nor your response is secure; you should not (and we will not) include confidential account information in an email message. We reserve the right to determine whether to respond to you via e-mail or by using a more traditional method such as US Postal Service or by telephone.
Our Commitment to you
At Morgantown Bank and Trust, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how Morgantown Bank and Trust protects your confidential information, please e-mail us at info@mtownbank.com or call us at 270-526-3881.
DISCLOSURE/TERMS AND CONDITIONS
Morgantown Bank and Trust Online Banking Agreement/Disclosure
This Internet/Online Banking Agreement and Disclosure (“the Agreement’) states the terms and conditions governing the use of basic internet/online banking services (“The Service”) offered by Morgantown Bank and Trust. These terms and conditions are in addition to those that apply to any accounts you have with us or any other services you obtain from us. Your initial use of the Service constitutes your acceptance and agreement to abide by and be bound by all the terms and conditions of this Agreement and acknowledges your receipt and understanding of this Agreement.
As used in the Agreement, “Account(s)” means the designated account(s) at Morgantown Bank and Trust from which we process specific transactions on your behalf pursuant to this Agreement. In this Agreement, “you” or “your” refers to the person subscribing to or using the Service; “we”, “us”, “our” or “Bank” refers to Morgantown Bank and Trust and any agent, independent contractor, designee, or assignee Morgantown Bank and Trust may, in its sole discretion, involve in the provision of the Service. All references to time of day in this Agreement refer to the Central Time Zone.
Enrollment
Morgantown Bank and Trust requires you to register for the Service to access your account(s) with the Bank. You may become eligible for the Service by completing and submitting an enrollment form for the Service. The Service allows you to view account information and transfer funds between your accounts with us. You may not designate any account that requires more than one signature for withdrawals. You must be the owner and have legal signing authority on all accounts you are requesting access to. You will be able to view the account history on all accounts for which you have access through the Service for the current and prior statement periods.
Computer Equipment and Browser Access
We shall not be responsible to you for any loss or damages suffered by you as a result of the failure of systems and software used by you to interface with our system or systems and software utilized by you to initiate or process banking transactions, whether such transactions are initiated or processed directly with our systems or through a third party service provider. You acknowledge that you are solely responsible for the adequacy of the systems and software utilized by you to process banking transactions and the ability of such systems and software to do so accurately.
You must access the Service by utilizing an encrypted browser with a minimum 128-bit encryption. You are responsible for obtaining a browser capable of a sufficiently high level of encryption to meet the system requirements as furnished by Morgantown Bank and Trust.
You are additionally responsible for obtaining Internet service via the Internet Service Provider of your choice, for any and all fees imposed by such Internet Service Provider and any associated communications service provider charges. You acknowledge that there are certain security, corruption, transmission error, and access availability risks associated with using open networks such as the Internet and you hereby expressly assume such risks to the extent applicable law allows you to do so. You acknowledge that you have requested the service for your convenience, have made your own independent assessment of the adequacy of the Internet as a delivery mechanism for accessing information and initiating instructions, and that you are satisfied with that assessment.
User ID and Password
To access our Services you must use the User ID and/or other means we establish or provide for your Online Banking Customer Account, together with a password, which we initially provide. Anyone to whom you provide your User ID and password will have full access to your accounts even if you attempt to limit that person’s authority. For your protection, we recommend that you do not use the same User ID for these Services that you use on other bank or non-bank products. You are responsible to protect your User ID and password from unauthorized access. You agree that we are authorized to act on instructions received under your password. You accept responsibility for the confidentiality and security of your password. Upon three (3) unsuccessful attempts to use your password, your access to the Services will be revoked. To re-establish your authorization to use the Services, you must contact us to obtain a new temporary password. Your password should not be associated with any commonly known personal identification, such as social security numbers, address, date of birth, names of children, and should be memorized rather than written down.
YOU AGREE NOT TO ALLOW ANYONE TO GAIN ACCESS TO THE SERVICES OR TO LET ANYONE KNOW YOUR USER ID AND PASSWORD USED WITH THE SERVICES. YOU AGREE TO ASSUME RESPONSIBILITY FOR ALL TRANSACTIONS INITIATED THROUGH THE SERVICE WITH YOUR USER ID AND PASSWORD, UP TO THE LIMITS ALLOWED BY APPLICABLE LAW.
You agree to notify the Bank immediately if you believe that any unauthorized person has known your password. Telephoning is the best way of keeping your possible losses down. You may be required to sign an affidavit if you assert that an unauthorized transfer or payment may have occurred. You could lose all the money in your account (plus your maximum overdraft limit) if you fail to notify us that an unauthorized person has known your password. If you tell us within two (2) business days after you discover that your password has been lost or stolen, you can lose no more than $50.00 if someone used your password without your permission. If you do not tell us within two (2) business days after you learn of the loss or theft of your password and we can prove we could have stopped someone from using your password without your permission if you had told us, you could lose as much as $500.
Also, if your statement shows transfers that you did not make, tell us at once. You may be required to provide your complaint in the form of an affidavit. If you do tell us within sixty (60) days after the statement was mailed to you, you may get the money back. However, you may not get back any money lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
if you believe an unauthorized person has knowledge of your password, or that someone has transferred money or made payments without your permission, you will immediately call:
Morgantown Bank and Trust
Customer Service
at 270-526-3881
And write to:
Morgantown Bank and Trust
Attention: Online Banking
P.O. Box 68
Morgantown, KY 42261
Do Not include your password in any correspondence.
Security
The system will automatically sign you off after fifteen (15) minutes of inactivity. Each time you sign on the system, you are limited to a ninety (90) minute session. The session will allow you three (3) attempts to correctly sign on, after which you will be locked out and it will be necessary to contact the financial institution for re-activation.
Liability for Failure of Bank to Complete Transactions
We will process and complete all transactions (to and from eligible accounts) properly initiated through the Service in accordance with the online instructions provided within the Service and the terms of the Agreement. If we do not complete a transaction to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable for instance:
- If through no fault of ours, you do not have enough money in your account to make the transaction.
- If the money in your account is subject to legal process or legal claim restricting such transactions.
- If the transaction will go over the overdraft limit.
- If the system was not working properly and you knew about the breakdown before you started the transaction.
- If circumstances beyond our control (such as fire or flood) prevent the transaction, despite reasonable precautions that we have taken;
- There may be other exceptions stated in our agreement with you.
You hereby release the Bank from any liability and agree not to make any claim or bring any action against us for honoring or allowing any actions or transactions where you have authorized the person performing the action or transaction to use your account(s) and/or you have given your Password to such a person, or, in the case of a jointly held account such person is one of the owners of the account. You agree to indemnify the Bank and hold it harmless from and against any and all liability (including but not limited to reasonable attorney fees) arising from any such claims or actions.
Notice of Your Rights and Liabilities
In case of errors or questions about electronic transactions made through the Service, you should: 1. Telephone Morgantown Bank and Trust Customer Service at 270-526-3881; and 2. Write us at Morgantown Bank and Trust, P.O. Box 68, Morgantown, KY 42261 as soon as you can; or, we must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared.
When submitting an error complaint or question you must:
- Tell your name and account number.
- Describe the error or transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need additional information.
- Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days.
We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will credit your account (provisional credit within ten (10) business days for the amount you think is in error), so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and do not receive it within ten (10) business days, we may not re-credit your account.
If a notice of error involves an electronic fund transfer that occurred within thirty (30) days after the first deposit to the account was made, the error involves a new account. For errors involving new accounts, point of sale debit card transactions, or foreign-initiated transactions, we may take up to ninety (90) days to investigate your complaint or question. For new accounts, we may take up to twenty (20) business days to credit your account for the amount you think is in error.
We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. Also, any provisional credit that was applied to your account will be charged back to your account.
If you believe an error other than an electronic funds transfer problem from use of the Service has occurred concerning your deposit account(s), you will refer to your monthly statement for instructions regarding how to resolve your questions or have any error(s) corrected.
Account Transfers
When you instruct the Bank to transfer between your Morgantown Bank and Trust accounts through the Service, you authorize us to withdraw the necessary funds from the designated account. You agree that you will instruct the Bank to make a withdrawal only when a sufficient balance is available in the designated account at the time of processing the withdrawal. The Bank will not be obligated to act on any withdrawal instructions from you if sufficient funds are not available in the account designated.
You understand that under Federal Reserve Board Regulation D, depositors are permitted to make no more than six (6) transfers or withdrawals from a savings or money market account per month (not counting ATM and in person transactions). All transfers initiated through the Service are counted toward the six (6) total permitted transfers or withdrawals. If your transactions exceed the legal limit, you will be charged a fee for each such transaction in excess of the legal limit. For Money Market accounts, there is a fee of $10.00 for every withdrawal over the six transactions. For savings accounts, there is a fee of $3.00 for every withdrawal over nine (9) per calendar quarter. These fees are subject to change from time to time. If you exceed the restrictions more than three times, the Bank will close the savings or money market account and transfer the funds to a checking account with unlimited transaction privileges. Further, explanation of these restrictions is available from the Bank.
Although you receive immediate provisional credit upon completion of transfers made through the Service, we must receive your request for such transfers before 7:00 p.m. on a business day for those funds to be posted on that day. Transfer requests which are received after 7:00 p.m. on any business day, or on a weekend or holiday, will be posted the next business day.
Fees
Monthly Service Fee – Morgantown Bank and Trust offers the benefits and convenience of the Service to you free of charge. Any fees associated with your standard deposit accounts will continue to apply. You are responsible for any and all telephone access fees and/or Internet Service fees that may be accessed by your telephone and/or Internet Service provider.
Transaction Fees
If the deposit account from which transfers are made is charged a per-item fee for excess debit transactions, such as Money Market Accounts, a fee will be charged for each payment or transfer in excess of the specified limit. The amount of this fee or any other additional fee, and the specific account type(s) that pertain to this fee or any other type of additional fees are set forth in the Bank’s “Truth in Savings” disclosure.
Business Days of Operation
The Bank’s normal business days are Monday thru Friday, except for bank holidays. Saturday, Sunday and Monday are considered one business day. Bank holidays are considered part of the following business day. The Service is available 24 hours a day, seven days a week, except during maintenance periods or due to technical difficulties. Any transactions (both monetary & non-monetary) made through the Service and received for processing after 7:00 p.m. on any business day, on the weekend or on a bank holiday will be credited the next business day. See Bill Payment Agreement for other restrictions.
Termination
You may terminate the use of the Service at any time by calling Morgantown Bank and Trust Customer Service at 270-526-3881 or write to: Morgantown Bank and Trust, P.O. Box 68, Morgantown, KY 42261. You must notify the bank at least ten (10) days prior to the date on which you wish to have your Service terminated. The Bank may require that your request be put in writing. We may terminate your use of the Service at any time, in whole or in part, without prior notice. Your access to the Service will be terminated automatically upon closure of your Account(s). Termination will not affect your liability or obligations under this Agreement for transactions we have processed on your behalf. If either party terminates this Agreement, no further Internet/Online Banking (e-banking) transfers will be made, including but not limited to any transfers scheduled in advance or any pre-authorized recurring transfers.
Dormancy
If you go for 180 days without accessing the Service, your access will be blocked and you will receive notification informing you of such. You will have 30 days to contact our office for re-connection. If we do not hear from you after the 30 days expires, your User ID, password and account(s) will be permanently deleted from the Service and any future connection could result in a set up charge.
Statements
All monetary transactions made through the Service will appear on your monthly account statement.
Disclosure of Account Information to Third Parties
We will disclose information to third parties about your account(s) or the transactions you make:
- To complete the transactions as necessary;
- To verify the existence and condition of your account(s) upon the request of a third party, such as a credit bureau or merchant; or
- To comply with a governmental agency or court orders; or
- If you give us your written permission.
Authorization to Obtain Credit Information
You agree that the Bank may obtain and review your credit report from an authorized credit bureau.
Limitation of Liability
Except as otherwise provided in this Agreement, the Bank is not responsible for any loss, injury or damage, whether direct, indirect, special or consequential, caused by the Service or use thereof.
Governing Law
This Agreement shall be governed by and construed in accordance with applicable Federal laws and all applicable laws of the State of Kentucky, without regard to any state’s conflicts of law provisions.
Amendments/Modifications
You agree that the Bank has the right from time to time, without your consent, to change the terms and conditions of the Agreement by written notice. The bank will mail or deliver a written notice to you, at your address as it appears on our records, at least thirty (30) days before the effective date of any change in a term or condition disclosed in this Agreement. Your continued use of the Service after any such change(s) to this Agreement will constitute your acceptance of such change(s) in each instance.
Account Agreements
Your Internet /Online Banking Services and each of your accounts are governed by any applicable disclosure, rates and fee schedules provided by the Bank in your new account packet at the time each account was opened, as each may be modified from time to time. This Agreement shall not be deemed and is not intended to amend, modify or supersede in any way the separate agreements entered into between the Bank and you with respect to any account(s) maintained at the Bank; and the terms and provisions of such separate agreement(s) shall remain in full force and effect.
Personal Information Changes
You agree to promptly notify, in writing, the Customer Service Department of any change in your personal information, such as Name, Address, Phone Number(s), e-mail address, etc.
Disputes
In the event of a dispute regarding the Service, you and the Service agree to resolve the dispute by looking to this Agreement. You agree that this Agreement is the complete and exclusive statement of the agreement between you and Morgantown Bank and Trust, which supersedes any proposal or prior agreement, oral or written, and any other communication between you and Morgantown Bank and Trust relating to the subject matter of this Agreement. If there is a conflict between what an employee of the Service or Customer Service Department says and the terms of this Agreement, the terms of this Agreement will prevail.
Assignment
You may not assign this Agreement to any other party. The service may assign this Agreement to any future, directly or indirectly, affiliated company. The Service may also assign or delegate certain of its rights and responsibilities under this Agreement to independent contractors or other third parties.
No Waiver
The Service nor the bank shall not be deemed to have waived any of its rights or remedies hereunder unless such waiver is in writing and signed by the Service and the Bank. No delay or omission on the part of the Service or the Bank in exercising any rights or remedies shall operate as a waiver of such rights or remedies or any other rights or remedies. A waiver on any one occasion shall not be construed as a bar or waiver of any rights or remedies on future occasions.
Captions
The captions of sections hereof are for convenience only and shall not control or affect the meaning or construction of any of the provisions of this Agreement.